IPLWIN General terms and conditions

1. General points 

1.1 A bet is an agreement concerning winning, made between the customer and the gambling company according to the established rules; in this case, the outcome of the agreement depends on an event, which is unknown whether it will happen or not. Customers’ bets will be accepted according to the betting company’s terms and conditions. 

1.2 The result is the outcome of the event(s) on which the bet was placed.

1.3 A customer is a person who places a bet on the outcome of an event at a betting company. 

1.4 Line is a set of events, possible outcomes of these events, odds of possible outcomes of these events, their date and time, after which the betting company stops accepting bets on the outcomes of these events.

1.5. Cancellation of a bet is an event for which the calculation and payment of winnings is not made. In case of “bet cancellation” according to the terms of this Agreement, the transaction between the organizer and the customer is considered not completed and a refund is made for such bet. 

1.6 Regular playing time is the duration of the match according to the competition rules for the sport in question, including time added by the referee. Basic playing time does not include extra time, overtime, penalty kicks, penalties, etc.

1.7 All fees are calculated based on information provided by the processing center. 

1.8 When the winner is accumulated, the betting participant is obliged to check the correctness of the accumulated winner and, in case of disagreement with the accumulated winner, to notify the betting company about it, indicating his account number, date, time, event, amount, result of the selected event, odd, as well as the reasons for the disagreement with the accumulated winner in the application. All claims for the accumulated winnings are accepted within ten (10) days. 

1.9 A bet placed by a customer on a certain outcome of an event is considered a win if all outcomes specified in such bet are correctly predicted.

1.10. Betting conditions (odds, handicaps, totals bets, maximum betting limits etc.) may be changed after any bet has been placed and the previously placed betting conditions remain unchanged. It is the customer’s responsibility to inform themselves of any changes to the current lineup before entering into the agreement. 

1.11. Bets placed on events whose outcome is known at the time of betting may be calculated with a factor of “1”.

1.12. According to this Agreement, in case of disputes between the customer (betting participant) and the betting company regarding the execution and implementation of the winning contract concluded between the customer (betting participant) and the betting company, including issues regarding the payment of winnings, the outcome of events, winning odds, issues of other material terms of the contract, as well as issues of recognition of the contract as not concluded or invalid, the parties shall establish a binding pre-agreement

1.13. The claim must be filed within ten (10) days from the day the person discovered or should have discovered the violation of his/her right. The claim must be accompanied by all arguments and facts that support and substantiate the allegations stated in it. If there are insufficient arguments to substantiate the allegations stated in the complaint, the complaint will be returned without consideration. 

1.14. In case of staff errors when accepting bets (obvious typos in the proposed list of events, chances of line and bet mismatch, etc.), deviating from these Rules when accepting bets, as well as other arguments confirming the incorrectness of the bet, the betting company reserves the right to declare bets invalid on such terms. Payments for these bets will be made in disagreement with “1”. 

1.15. In case of suspicion of foul play, the company has the right to block bets on a sporting event until the final conclusion of the international body and to declare bets void if it is established that there is a non-sporting competition. These bets will be paid out in disagreement with “1”. The management is not obligated to provide evidence and opinions for betting on participants. 

1.16. If there has been an obvious error in our odds, such a bet will be calculated according to the final result in the current odds corresponding to that marker.

1.17. The betting company does not accept claims regarding transliteration (foreign language translation) of team names, player names and competition venues. All information provided in the tournament name is of an ancillary nature. Any possible errors in this information do not constitute grounds for betting refunds.

1.18. The company reserves the right to close the betting account and cancel all bets placed on this account if it is established that the betting participant had information about the outcome of the event at the time the bet was placed. In this case, the management of the betting company is not obliged to present any evidence and conclusions to the bet participants.

2. Basic rules for accepting bets

2.1 The betting company has the right to limit the maximum bet, odds on individual events and to limit or increase the maximum bet, odds for any particular customer without notice or explanation.

2.2 Acceptance of repeat bets on a player’s outcome or combination of outcomes may be restricted at the betting company’s discretion.

2.3 A bet is considered accepted once it has been registered on the server and an online confirmation has been issued. Registered bets are not subject to cancellation or correction.

2.4 Bets are accepted only in an amount that does not exceed the current balance on the customer’s account. After a bet has been registered, the stake amount is deducted from the account. After the bets have been settled, the winnings are credited to the customer’s account.

2.5 Bets are accepted before the start of the event; the date, start time of the event and any associated comments shown in the line are indicative. Should, for any reason, a bet be placed after the actual start of the event, such bet is considered void. The exception to this is for bets placed on live events, i.e. bets placed during the course of the match. Such bets are valid until the end of the match.

2.6 LINE and LIVE bets are not edited or deleted, except in special cases provided for in these rules.

2.7 In case a bet is cancelled, a refund will be made on a single bet. In express bets, if a single bet must be cancelled or more events, no winnings are calculated for these events.

2.8 In cases of incorrectly calculated bets (e.g. due to erroneously entered results), such bets will be recalculated. In this case, bets placed between the erroneous and the recalculation are considered valid. If the player’s balance is negative after the recalculation, the player may not place any bets until the account has been restored.

2.9 All sporting events will be considered as postponed or cancelled only if there is information from official documents of the organizations holding sporting competitions, official websites of sport federations, websites of sport clubs and other sport information sources, and based on this data the sporting events in the line are adjusted.

2.10. The bet is subject to cancellation if the customer has knowingly misled the employees (employees of the betting company) by providing them with false information and claims regarding the acceptance of bets, payment of winnings, event result and other information and claims, having such a character. The above cases also apply to minors under the age of 18 and their parents.

2.11. A bet is subject to cancellation if the bet is placed on a known outcome (the event has occurred, but the outcome is not reflected in the system). 

3. Bet types 

3.1 Single – a bet on a given outcome of an event. The win of a single bet will equal the product of the bet amount and the odd set for the given outcome.

3.2 A Parlay is a wager on multiple outcomes of independent events. A win on a PARLAY is equal to the product of the sum of the wager and the odds of all the outcomes included in the PARLAY. A loss on one of the outcomes of a PARLAY means a loss on the entire PARLAY. 

4 Restrictions on the inclusion of certain event results 

4.1 Only one of the dependent events can be included in a PARLAY. If two or more dependent events are included in a parlay, the event with the lowest probabilities is excluded from the parlay.

4.2 Dependent outcomes (interdependent events) – the outcome of one part of a bet affects the outcome of another part.

4.3 Bets on “Time to Score Penalty Yes/No” events are considered lost if no penalty kick is awarded during normal playing time.

4.4 Bets on “How to Score” and “Next Goal” events are considered lost if the goal whose number is indicated in the bet has not been scored.

5. Live betting

5.1 Live bets are accepted for main and additional results. You can place single live bets or combine them into one express bet.

5.2 A bet is considered accepted once it has been registered on the server and an online confirmation has been issued. An accepted bet is not subject to change. In the case of the circumstances referred to in the section “Main Betting Rules”, a live bet can be settled in disagreement with “1”.

5.3 The betting company is not responsible for any inaccuracy in the current results of the games for which live betting is accepted. Customers should also use other independent sources of information.

5.4 Live bets are not edited or deleted.

6. Match results, start date and time, dispute resolution procedure

6.1. The bet calculation may be revised due to an incorrect result provided by the bookmaker. When calculating bets, the actual start time of the events will be taken into consideration and will be provisionally determined on the basis of the official documents of the organizations holding the sporting competitions and, if no such approved documents exist, on the basis of the official websites of the sports federations, sports clubs’ websites and other sports information sources.

6.2 The bookmaker is not responsible for any discrepancies in the actual start date and time of the events. The date and time of the event start indicated in the line are indicative. When calculating bets, the actual start time of the event will be determined based on the official documents of the organizing organization of the competition.

6.3 The betting company is not liable for inaccuracies in the names of championships and the duration of matches (sporting events). The data indicated on line and the live broadcasts are indicative. Customers should use other independent sources of information to clarify the data about the sporting event. Complaints about the outcome of the event are accepted within 10 calendar days from the end of the event, in the presence of official documents about the outcome of the event issued by the organization conducting the competition.

6.4 Bets placed after the start of the event are calculated with odds “1” (except for live bets); in express bets, the odds for such bets are considered “1”.

6.5 If the customer placed a bet on an event of which he knew the outcome, such a bet is subject to cancellation. In this case, the gambling company will make a decision after a special closed investigation. All actions in connection with this bet will be temporarily suspended. 

6.6 If a competitor withdraws before the start of the event, all bets on that competitor are void.

6.7 If a competitor withdraws during an event for any reason (injury, withdrawal etc.), all bets placed before the start of the last round or event in which the competitor was involved are valid and all other bets will be void. 

6.8 If a participant, a team member (soccer player, hockey player, basketball player, etc.) did not participate in the match, the odds of winning bets on him/her are considered equal to “1”, unless otherwise agreed upon.

6.9 If a tennis match is abandoned (disqualified) before the start of the match, betting odds are considered “1”, except for bets on the result of a competitor in the competition. If a tennis match is interrupted, not completed on the same day and postponed, bets remain valid until the end of the tournament in which the match was played, until the match is completed or the withdrawal of one of the competitors takes place. 

6.10. If an event (match, competition or fight) features a pair of participants (teams, athletes) and the composition of the pair subsequently changes, all bets on this event are void.

6.11 In team competitions, if one or more competitors of any team are substituted for any reason, bets on the result of the entire match remain valid. 

6.12. In double matches, if a double line-up is specified, if at least one of the competitors is substituted, the betting odds will be “1”; if no double line-up is specified, bets remain valid.

6.13. In competitions in which the terms “home team” and “away team” are used, bets stand if the event is moved: to a neutral ground – bets stand; to the opposing team’s ground – bets stand.

6.14. If the concepts of “home team” and “away team” do not apply to an event (e.g. singles and doubles), all bets on the event remain valid if the venue changes. NBA, NHL, AHL, CHL, OHL, WHL, North American Coast Hockey League teams can be placed in direct order (home vs. away team) or reverse order. In case of reverse order, no bets will be refunded.

6.15. In friendly matches, club friendly tournaments, when the venue of an event changes, all bets on the event remain valid.

6.16. Sports or situations for which there is no separate description of the specifics of accepting and calculating bets are subject to the General Regulations.

6.17. In unprecedented disputed situations, the betting company will make the final decision.

6.18. In case of discrepancies in data from various information sources (date, time, result, team name), the betting company will suspend the payment of winnings until the authenticity of such information is fully investigated. If the result of a complete event shown on the official site differs from the television broadcast, the company reserves the right to settle on the basis of the television broadcast. 

6.19. In the event of an error in the odds software and if this error is recognized by the company, all bets placed on these events are deemed to have been won and bets will be paid out at odds of “1”.

7. Parties 

7.1 All clauses in the Agreement which include the pronouns “we”, “us”, “our” or “the Company” refer to the Company with which the Client enters into the Agreement in accordance with clause 1 above.

8. Changing conditions

8.1 For a number of reasons, including commercial, legal and customer service reasons, we are entitled to make any changes to the Agreement. The current clauses of the Agreement and their effective dates are available on the website. It is the customer’s personal responsibility to familiarize himself with the current Agreement. The company has the right to make changes to the site at any time and without informing customers in advance.

8.2 If the Client does not agree with the amended paragraphs of the Agreement, he should stop using the Website. Further use of the Website after the amended paragraphs of the Agreement come into force will be considered as full acceptance thereof, regardless of whether the Client has received the relevant notification or has become aware of the updated Agreement changes.

9. Right to claim

9.1 Persons under the age of 18 or the age (the “Relevant Age”) which is a legal requirement for lawful gambling under the laws of any relevant jurisdiction are not permitted to use the Website. Use of the Website by anyone under the Relevant Age is a direct violation of this Agreement. As such, we have the right to request documents that may provide evidence of the Client’s age. Services may be refused to the Client and their account may be suspended unless, at our request, evidence is produced that the Client’s age is within the Acceptable Age. 

9.2 Online gambling is illegal in some jurisdictions. By accepting the Agreement, the Client is aware that the Company cannot provide any warranty or legal advice as to the legality of using the Website in the jurisdiction in which the Client is located. We cannot represent that the Website services do not violate the laws of the Client’s jurisdiction. The Client uses the Website services at his own discretion and assumes full responsibility and is fully aware of all risks involved.

9.3 We do not seek or intend to provide the Client with services that violate the laws of your jurisdiction. By accepting the Agreement, you acknowledge and warrant that your use of the Website complies with the laws and regulations in force in your jurisdiction. We will not be liable for any illegal use of the Website services.

10. Opening an account 

10.1 In order to have access to all the main services of the website, it is necessary to open an account. To do this, the Client can register “in 1 click” or provide his e-mail address and a password that will be used to access the game profile, and in addition personal details such as name, telephone number and date of birth are required. 

10.2 The Client must indicate the current e-mail address during the registration process or, in case of “1-click” registration, change the address to the current address.

10.3 The Company has the right to request documents confirming the Client’s identity in order to verify the validity of the information. If for any reason the Client fails to provide the requested documents for identification, the Company has the right to suspend or block the Client’s profile until the Client provides the necessary information. 

10.4 The Client confirms that when registering on the website he/she has provided complete and correct information about himself/herself, and in the event of any changes, the Client undertakes to change this information in his/her profile without delay. Failure to do so or ignoring this rule may result in restrictions, suspension or blocking of the profile, as well as cancellation of payments.

10.5 In case of questions or problems while registering on the site, the Customer may contact the Support Team.

10.6 Each Client may only open one account on the site. Any other accounts opened by the Client will be treated as duplicate accounts. We have the right to close such accounts and invalidate all transactions conducted using the duplicate account.

11. Confirmation of identity. Legalization. 

11.1 Please note that the name and date of birth in your profile must match your real name.

11.2 The name you specify in your profile at registration must match the name on the credit card or other payment profiles used to deposit or withdraw funds to/from your gaming account. 

11.3 To confirm your identity, address and/or payment profile (“identity”) we may, at any time, request:

11.3.1. proof of identity (including, but not limited to, copies of a valid passport/ID and/or used payment cards),

11.3.2. proof of address, including, but not limited to, recent utility bills (no more than three months old), 

11.3.3 a bank statement from the accounts related to the chosen payment method (no more than three months old).

11.4 If you fail to provide us with such documents and/or we cannot verify your identity within a reasonable period of time, as determined by us, we reserve the right to :

11.4.1 locking the Client’s profile until the verification has been successfully completed, 

11.4.2 cancel all or some transactions made by You and freeze Your profile, and/or freeze or close Your profile and terminate this Agreement.

11.5 We reserve the right to conduct a security check at any time to validate your identity, age, and other registration or payment information provided by you to verify your use of the Services (e.g., to prevent Prohibited Activities), your compliance with this Agreement, and to verify your financial transactions on the Services for potential breach of this Agreement.

11.6 You give the bookmaker the right to make any inquiries about you and to use and disclose to third parties any information about you for verification purposes.

11.7 You agree to provide us with any additional information or documents, upon request, to conduct the Security Check. 

11.8 This procedure is a mandatory requirement and is conducted in accordance with applicable gambling regulations and legal requirements to combat money laundering, in particular the National Regulations for Reporting Non-Standard Transactions and our internal policies for combating money laundering and the prevention of the financing of terrorism.